Helpful representative

<p>My premium increased by quite a large amount, so I made an effort to communicate with Youi for them to justify the increase. </p> <p> </p> <p>At first there was some miscommunication in getting my issue accross - but my representative (Sam Suze) said that instead of taking the matter any further, and making more enquiries that could last a long while, he would offer me a discount on the premium. I am therefore happy with their willingness to keep me as a client.</p> <p> </p> <p>On a seperate note, I also laid a claim earlier this year, and it was a very easy process dealing with YouI.</p>