DZ
Devon Z
1 reviews | Active since Jun 2018
30 Oct 2019, 09:49
DONT USE THIS SERVICE!!!
Very bad experience with these guys, firstly the lady Named Monique that was my consultant was extremely rude on the phone with me regarding the sale of my vehicle. They came in with a very VERY low offer 20k less compared to other companies like them, mentioning my car is unpopular but its more popular then your business!(2013 Fiat 500 with only 60 000km) As soon as they told me their offer i was absolutely shocked as it was the lowest out of all competition companies. When i told her the offers i had from the others, she was very quick to bad mouth them as if to make me sell to her so that she can get a quick sale. NOT HAPPY !!
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Replies (2)
Youdrivewesell's replyOfficial
30 Oct 2019, 10:17Dear Devon, thank you for informing me about the poor service.
My call centre is in no position to talk offers to you, and it will be handled internally with disciplinary action. For the rest of your concerns, you are right, we should not bad mouthing others.
Apologies for your experience.
My call centre is in no position to talk offers to you, and it will be handled internally with disciplinary action. For the rest of your concerns, you are right, we should not bad mouthing others.
Apologies for your experience.
Youdrivewesell's reply30 Oct 2019, 10:17
Official
Dear Devon, thank you for informing me about the poor service.
My call centre is in no position to talk offers to you, and it will be handled internally with disciplinary action. For the rest of your concerns, you are right, we should not bad mouthing others.
Apologies for your experience.
My call centre is in no position to talk offers to you, and it will be handled internally with disciplinary action. For the rest of your concerns, you are right, we should not bad mouthing others.
Apologies for your experience.
DZ
Devon Z's updateReviewer Update
30 Oct 2019, 10:36I appreciate the response and accept the Apology. However i will not be using your service in the future. Thanks and Good Luck !
DZ
Devon Z's update30 Oct 2019, 10:36
Reviewer Update
I appreciate the response and accept the Apology. However i will not be using your service in the future. Thanks and Good Luck !