NK
Nokuthula K

1 reviews | Active since Oct 2020

10 Feb 2023, 13:37

Ucovered /Discovery Insure

Alison Healy from Ucover who works as Client Liaison Specialist . I would like to say thank you for your exceptional service . You managed to save Discovery insure/U covered a client yesterday . It shows that you understand what customer service is , you make sure that you explain every details of the vehicle and content cover in detail and using the language the client would understand and you clarify those insurance big terms until it makes sense to the client . You keep your promise when you promise to get back to the client with any feedback and you make sur that I was updated throughout . I really appreciate your sense of urgency and you clearly pay attention to detail. you are the best keep shining and keep making each client feel like they are the only client lol, keep up providing good customer service. i am a happy Discovery insure client today because of your endless efforts.

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