Bad customer service & misrepresented information

I'm unhappy with york academy!! When I called to inquire about them they didn't inform me that I would be paying for the examination as an additional fee.... I only found out about after I had registered with them and received books with an envelope. In the envelope was a letter stating that had to register with ICB which I knew however the letter also stated that I would be paying for for each examination, rewrite or postponement which was not explained to me.

I called them the following day asking them to cencel my registration with them and told them that I didn't have the money to pay for all my examinations. I even told them I didnt want the registration money I had paid. I just wanted to cencel so they wouldn't deduct anything from me. They request to listen to call I made initially to see if the call centre agent had indeed not mentioned the examinations addition.

They called me back to tell me that the agent had mentioned an additional fee however did not specify as to what the additional fee was and I should have asked what the additional fee was!? Like I didn't call and said I don't know how this works please explain it to me!!

HIS JOB WAS TO EXPLAIN EVERYTHING TO ME!!....

They offered to assist with my fee and mentioned that they stop deducting from me for one or two months so I could be able to for my examinations and requested I spoke to their finance department who basically told me I would be in errears still. I received no help from them basically. I'm stuck with books that I can read with no money to write my examinations

I just want the deductions to stop. I dont want anything from them. I just want to cancel my enrollment with them.