yoko
Unclaimed Business
|3|4 Reviews (last 12 months)|This business does not respond to reviews
yoko
Unclaimed Business
|3
4 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-100Unlikely
NPS Score
-100
Recommended: Unlikely
Review Distribution
3|4 Reviews
Oct '25 - Sep '26
Recent reviews (4)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceW
Warren
1 reviews | Active since Jun 2026
10 Jun 2026, 09:11
A huge shout-out to Danielle at Yoco
A huge shout-out to Danielle at Yoco. I’ve spent the last three days battling to get a card machine up and running. Danielle initially assisted me, then the matter moved between different technical support agents, but when it came back to her, she took ownership and got it sorted. What impressed me most was that there were no excuses, no delays, and no passing the buck. She assured me the issue would be resolved this morning, and before I could even follow up, she had already messaged me to confirm everything had been fixed. In a world where good customer service can be hard to find, Danielle is a shining example of what great technical support should look like. Professional, knowledgeable, proactive, and clearly passionate about helping customers. Thank you, Danielle, for going above and beyond. Yoco is fortunate to have someone like you on their team.
Helpful (0)
|Replies (0)W
Warren
1 reviews | Active since Jun 2026
10 Jun 2026, 09:11
A huge shout-out to Danielle at Yoco
A huge shout-out to Danielle at Yoco. I’ve spent the last three days battling to get a card machine up and running. Danielle initially assisted me, then the matter moved between different technical support agents, but when it came back to her, she took ownership and got it sorted. What impressed me most was that there were no excuses, no delays, and no passing the buck. She assured me the issue would be resolved this morning, and before I could even follow up, she had already messaged me to confirm everything had been fixed. In a world where good customer service can be hard to find, Danielle is a shining example of what great technical support should look like. Professional, knowledgeable, proactive, and clearly passionate about helping customers. Thank you, Danielle, for going above and beyond. Yoco is fortunate to have someone like you on their team.
0
Replies (0)JS
Jens S
1 reviews | Active since Mar 2010
18 Mar 2026, 14:09
Response time sucks
Trying to get a response from anyone except their Ai “consultants” is a nightmare. I get told that someone will contact within 15 minutes but I wait for at least 2 hours and then give up! All I want to do is remove a company from a Yoko unit so that it can be transferred to a personal profile. Should be simple enough????
Helpful (0)
|Replies (1)JS
Jens S
1 reviews | Active since Mar 2010
18 Mar 2026, 14:09
Response time sucks
Trying to get a response from anyone except their Ai “consultants” is a nightmare. I get told that someone will contact within 15 minutes but I wait for at least 2 hours and then give up! All I want to do is remove a company from a Yoko unit so that it can be transferred to a personal profile. Should be simple enough????
0
Replies (1)HN
RC
Reynold C
1 reviews | Active since Jul 2023
16 Feb 2026, 17:47
Incompetence and poor service.
We bought a Yoko Khumo print for use in a start up business. This was for a business to be run by my friend who has just received Permanent residency in SA. After filling out all of the information we received an email that the process was terminated due to a Mastercard Merchants investigation. The only way to be given an unfavourable report from Mastercard is A. ***** or B. Double billing or overcharging. The person applying has never dealt with Mastercard, has no credit card, has never run a business in any country before, has had only one account at Standard bank while having temporary residence in SA and has never had any bad debt or judgement against him. When attempting to rectify the situation, one is confronted by seemingly brain dead agents who promise to call back but never do and unfortunately this seems to be the only avenue open to contest the findings which seem to be an error. We are now going to return the Yoko to the retail vendor. I would suggest to vendors to avoid Yoko because if they make an error, it will be impossible to change.
Helpful (0)
|Replies (0)RC
Reynold C
1 reviews | Active since Jul 2023
16 Feb 2026, 17:47
Incompetence and poor service.
We bought a Yoko Khumo print for use in a start up business. This was for a business to be run by my friend who has just received Permanent residency in SA. After filling out all of the information we received an email that the process was terminated due to a Mastercard Merchants investigation. The only way to be given an unfavourable report from Mastercard is A. ***** or B. Double billing or overcharging. The person applying has never dealt with Mastercard, has no credit card, has never run a business in any country before, has had only one account at Standard bank while having temporary residence in SA and has never had any bad debt or judgement against him. When attempting to rectify the situation, one is confronted by seemingly brain dead agents who promise to call back but never do and unfortunately this seems to be the only avenue open to contest the findings which seem to be an error. We are now going to return the Yoko to the retail vendor. I would suggest to vendors to avoid Yoko because if they make an error, it will be impossible to change.
0
Replies (0)