GD
Gillian D

1 reviews | Active since Dec 2018

04 Oct 2022, 14:40

ZERO CUSTOMER SERVICES

I have been very happy with Yoco until this point. When something goes wrong and your machine doesn't work anymore there is no one to talk to, even the Whats App doesnt work. The call line obviously doesn't reach anyone, 1 hour later. Now I have tried the Whats App feature, that doesn't work either. In order to conduct business I require a credit card machine but since their customers do not matter I guess I shall have to find another company.

0
Replies (1)
Yoco
Yoco's reply04 Oct 2022, 18:05
Official
Hi Gillian, we're terribly sorry for the experience. We've sent your details to our team and seen they have been in contact. We hope it's helped and if you need assistance with anything else, please let us know.

Best regards,