YOCONMSPRO8F. Non delivery of machine ordered and paid in December 2020.

A friend bought a Yoco machine on Special on 2 December 2020.

He paid for the machine in full on the same date, sent the proof of payment as advised. He received confirmation from the orders department that his proof of payment with the reference number has been received.

After that no communication came from YOCO. Several calls were made to get the machine to no avail.

Today it is 90 days plus since the order was placed and the machine has not yet been delivered.

What atrocious service this is to say yhe least...

My friend has lost a lot of money for to false promises by Yoco and their staff.

Worse, we all are aware that we had an adverse financial time from March 2020 yet no reasonable means have been made to assist a business owner make ends meet.

This is unacceptable and no alternative was available after observing the time elapsed since the order was made.

Please contact Mr Nthato Mahlangu immediately on reciepf of this email before 12 noon on *** or ***.

Email: ***