TS
Tyrone S
1 reviews | Active since Sept 2021
30 Sept 2021, 21:28
YOCO... Very disappointing 😔
Yoco has one of the best marketing campaigns regarding easy payment solutions for start up businesses but has one or the WORST customer care solutions for personnel attempting to link their card machines. I wouldn't recommend anyone trying to solve their card machine solution within a week with the staff hired by this firm. I am considering taking my slip back to Makro and getting a refund tomorrow morning because I cannot seem to get quick enough responses from the Yoco team. I might just visit Sureswipe or iKhoka should I not win by tomorrow morning. We need to be trading efficiently as of tomorrow. 😕
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Yoco's replyOfficial
01 Oct 2021, 10:30Hi Tyrone, we're sorry for the experience you've had with us. Thanks for taking my call just now. I can confirm that your FICA's been approved and your profile is fully verified. Your Yoco Neo's also linked to your profile so you're good to go ahead and start transacting! Yoco pays all funds transacted before 7pm into your account the following business day. As this is paid via EFT, please allow 24 - 48 hours for the funds to reflect in your bank account.
Please reach out if there's anything else we can help with.
Please reach out if there's anything else we can help with.
Best regards,
Yoco's reply01 Oct 2021, 10:30
Official
Hi Tyrone, we're sorry for the experience you've had with us. Thanks for taking my call just now. I can confirm that your FICA's been approved and your profile is fully verified. Your Yoco Neo's also linked to your profile so you're good to go ahead and start transacting! Yoco pays all funds transacted before 7pm into your account the following business day. As this is paid via EFT, please allow 24 - 48 hours for the funds to reflect in your bank account.
Please reach out if there's anything else we can help with.
Please reach out if there's anything else we can help with.
Best regards,