1 reviews | Active since Mar 2017
YOCO UNREASONABLE COURIER REQUIREMENTS
Yoco sent me multiple messages for a Black friday special. NO one got back to me when i completed the call back form.
I then eventually just bought the unit. The terms are that you present you green barcoded ID for collection. No where does it state a copy needs to be provided to the courier company.
I rep**** to the SMS and email stating this and that a copy would not be avail.
When the courier gets here i told them to call yoco or cancel the order. The courier wants me to send a copy via email - which i obliged to do.
Where is the assurance that my ID copy is not being used for ********** activities- but customers are expected to send through personal docs to 3rd parties?
Now the courier cannot print the copy in a lighter scale- bec no one knows how to use the copier properly- and all the while someone is standing in my store being a pest?
I want yoco to ensure i receive an official document from the courier stating my ID copy will be disposed off once they have verified that I am the correct recipicient- WHICH SHOULD HAVE BEEN ADEQUATE WHEN THEY SCANNED MY ID BOO****!!!
The bank doesnt even ask for these details when delivering my card!
Best regards,
Best regards,
Have a great day!
Have a great day!
