******* Yoco technology DOES NOT WORK!

On Sunday 9 June I purchased a Yoco Neo Touch device

After numerous attempts to upload my photo and ID, I gave up. The app used by Yoco via the secure link did nothing except continually report "Blurry photo detected), so I got absolutely no where; and emailed Yoco support to complain, but got no response.

Then I got email an reminder to upload the outstanding documentation, as if Yoco were completely oblivious to the difficulties I experienced with their technologies ... and my complaint.

And an email from anonymous "KYC Analyst" (probably not a human) who did nothing to help me - in effect I got ZERO assistance from Yoco.

Tuesday I tried again - TWICE - and got no further. I took a screen shot of my photo, as it was presented to me and it is CLEARLY VISIBLE, so I can only conclude that Yoco's app DOES NOT WORK and there is no human at Yoco, willing to help to resolve the issue.