Yoco Support! What support?

Item: Yoco
Rating: 1
Author: Charmaine G

Dealing with Belinda Steyn is like pulling teeth.

I have sent emails 11 October, 30 October and lastly on 14 November to Belinda Steyn and copied Teri Jacobs. No response has been received. I have asked for a previous profile to be deleted and want to start the process of registration of a new profile for our reader.

If it takes this long to get feedback one has to wonder whether you give support once a business has signed up with you.

This is shocking customer service to say the least.

Helpful (0)

Replies (1)

Yoco's replyOfficial

20 Nov 2017, 10:02

Hi Charmaine,

Thank you for raising this with us and my apologies for the delay in getting in touch.

Please could you send me the name of the business you signed up for Yoco under, and our team will reach out right away to assist.

Best,

Robyn and the Yoco team

Best regards,

Yoco's reply20 Nov 2017, 10:02

Official

Hi Charmaine,

Thank you for raising this with us and my apologies for the delay in getting in touch.

Please could you send me the name of the business you signed up for Yoco under, and our team will reach out right away to assist.

Best,

Robyn and the Yoco team

Best regards,

Yoco Support! What support?

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