Yoco support

I wish that I can say that my experience with buying my second yoco machine was so good as apposed to the first one.

I started a new business and needed my second machine urgently. Delivery was prompt but since then support has been nearly non existent. I phoned *** and the number does not work. I emailed and no response received. I went into live chat and got disconnected multiple times without any resolve. I was given an alternative number *** and this went to voicemail. Needless to say, my yoco neo is still not active and cannot link my second handheld to a second bank account.