ES
Eulalie S
1 reviews | Active since Jan 2018
14 Nov 2024, 11:27
YOCO *****STER
I made an online purchase by paying to a YOCO vendor number Flori *** for an amount of R1100. I have not received any acknowledgment or the goods. I tried to get help from the YOCO website for chargeback but got error 404. I will never trust another online vendor who uses YOCO
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Yoco's replyOfficial
14 Nov 2024, 12:07Hi Eulalie, we're sorry for the experience and would like to help resolve this as quickly as possible. Could you please send us the last four digits of the card you used, as well as the exact date of the transaction, so we can look into this for you? Additionally, please provide the contact details of the following merchant so we can escalate this to the Risk and ***** team.
Best regards,
Yoco's reply14 Nov 2024, 12:07
Official
Hi Eulalie, we're sorry for the experience and would like to help resolve this as quickly as possible. Could you please send us the last four digits of the card you used, as well as the exact date of the transaction, so we can look into this for you? Additionally, please provide the contact details of the following merchant so we can escalate this to the Risk and ***** team.
Best regards,