RO
Raashid O
1 reviews | Active since Sept 2019
03 Oct 2019, 13:55
Yoco service, a discrace once again!
Everything is well until you have to get hold of yoco support Firstly you on hold for very long then when someone eventually takes your call the line drops and this happened twice Secondly the service is a discrace Matters get treated with no urgency And no one ever gets back to go when they promised they will I wouldn't recommend yoco to anyone because the machine is great but the people behind the scenes aren't so much
Helpful (0)
Replies (2)0
Replies (2)
Yoco's replyOfficial
03 Oct 2019, 16:05Hi Raashid, Shana here from Yoco. We're terribly sorry to hear this, it should definitely not have been the case and is not the type of service we strive to provide. Please can you send me your contact details so that we can reach out to assist you as soon as possible.
Yoco's reply03 Oct 2019, 16:05
Official
Hi Raashid, Shana here from Yoco. We're terribly sorry to hear this, it should definitely not have been the case and is not the type of service we strive to provide. Please can you send me your contact details so that we can reach out to assist you as soon as possible.
Yoco's replyOfficial
03 Oct 2019, 20:48Hi Raashid,
Thank you for sending your contact details. I have been in contact with Nikita and will definitely be giving you both a follow-up call tomorrow regarding this.
Best Regards
Neo
Thank you for sending your contact details. I have been in contact with Nikita and will definitely be giving you both a follow-up call tomorrow regarding this.
Best Regards
Neo
Yoco's reply03 Oct 2019, 20:48
Official
Hi Raashid,
Thank you for sending your contact details. I have been in contact with Nikita and will definitely be giving you both a follow-up call tomorrow regarding this.
Best Regards
Neo
Thank you for sending your contact details. I have been in contact with Nikita and will definitely be giving you both a follow-up call tomorrow regarding this.
Best Regards
Neo