Yoco refuses to payout monies!!!! No Payout From Yoco month later!!!

Yoco refuses to payout monies.

It is evident that Yoco simply refuses to payout the money transaction made by my customer. It has been over a month going onto the second full month since the transaction and I have reached out to Yoco countless times with no success. I tried emailing and calling when calls are answered I get put on hold then told I can’t be put through to someone who can assist me, emails are ignored altogether. Extremely Poor Customer service. Another one of their Agents told me they holding payment because my customers made purchases of different amounts, meanwhile I was told last month to wait 14days to have the bank clear the transaction. They only told me this after I had written a review on HelloPeter, otherwise they would have not said anything. They even went to the lengths of asking me to get proof of identification from my customer and still payout was not processed. Money is still not paid almost 2months later when they say payout is within 3days. False advertising. Now they refusing to respond or tell me anything because they have clearly run out of excuses to say to me. I keep calling and if I’m not put on hold I’m simply told to await a call back and they never call. Highly disappointed. I have no idea why they refuse to payout the money and they have very poor communication and customer service. They simply not attending to me.