Yoco refuses to give us our money!

Yoco has put a hold on our payouts because our business was deregistered. We are a very small business that recently got deregistered, we've been trying to submit our annual returns over the past year and a half, but it's obvious that we weren't doing it correctly(The CIPC website is not user friendly and very complicated to navigate). Now our business is deregistered. We've app**** and paid R200 for it to be reinstated but we've not heard anything from the CIPC yet. Yoco wants us to file annual returns before the hold on our payouts is lifted. But we can't file annual returns until the business is reinstated. We informed Yoco that our business was deregistered, we didn't know that Yoco would freeze payouts. We need that money, how are we supposed to survive without the money we make from Yoco? Give us our money!