JK
Jan K
1 reviews | Active since Mar 2022
04 Aug 2023, 09:54
Yoco not
You buy their machine, they deduct their dues. Any losses are yours - they have no further accountability. Any problems, breakdowns, faults with their machine or the network are for your account - they are only "sorry about that". Be carefull - your losses can be big!
Helpful (0)
Replies (5)0
Replies (5)
Yoco's replyOfficial
04 Aug 2023, 11:06Hi Jan, we're truly sorry that you experienced this with us. It is never our intention to disappoint. We have looked at your profile and we see that the recent transactions from this morning were approved. Please let us know if you still experiencing the same issue and we'd be happy to look into it for you.
Best regards,
Yoco's reply04 Aug 2023, 11:06
Official
Hi Jan, we're truly sorry that you experienced this with us. It is never our intention to disappoint. We have looked at your profile and we see that the recent transactions from this morning were approved. Please let us know if you still experiencing the same issue and we'd be happy to look into it for you.
Best regards,
JK
Jan K's updateReviewer Update
04 Aug 2023, 16:17Not true - 08h57 transaction shows as Error - it only showed this Error AFTER the client has left! Loss to me. Please inform your clients that the risk of losses is with the vendor not with Yoco.
JK
Jan K's update04 Aug 2023, 16:17
Reviewer Update
Not true - 08h57 transaction shows as Error - it only showed this Error AFTER the client has left! Loss to me. Please inform your clients that the risk of losses is with the vendor not with Yoco.
Yoco's replyOfficial
07 Aug 2023, 08:59Hi Jan, please confirm if this transaction was approved on your card machine and then later got an error message.
Best regards,
Yoco's reply07 Aug 2023, 08:59
Official
Hi Jan, please confirm if this transaction was approved on your card machine and then later got an error message.
Best regards,
JK
Jan K's updateReviewer Update
07 Aug 2023, 12:43Pity you are now trying to solve my private business on an open platform. You have my details, contact me if you are serious about the matter.
JK
Jan K's update07 Aug 2023, 12:43
Reviewer Update
Pity you are now trying to solve my private business on an open platform. You have my details, contact me if you are serious about the matter.
Yoco's replyOfficial
07 Aug 2023, 13:26Hi Jan, One of our consultants will reach out and assist.
Best regards,
Yoco's reply07 Aug 2023, 13:26
Official
Hi Jan, One of our consultants will reach out and assist.
Best regards,