Yoco - making their clients loco...

Very poor service from this crowd. I have been with them for almost two years as a market trader. For the last two markets, I have taken a loss as my machine refuses to pair with my phone, but I have tested the bluetooth on my phone and it connects to other devices without a problem.

Here comes the problem: All hardware has issues, but just try to contact Yoco to have it sorted out...it's impossible! I have tried to send emails to addresses that have contacted me in the past, including ***, which I mistakenly thought might provide some...well, support. Nada. Nothing. Niks. Zilch.

I also left posts on Facebook and even responded to their annoying bots, who asked a few templated questions before deciding they didn't like/understand my answers and simply stopped communicating.

I have paid for a machine which I trusted would be an asset in my small business in my retirement years, but Yoco can obviously not even be bothered to reply properly.