Yoco lack of support

Yoco decides to block card machine as they want to verify profile. On trying to verify profile it says "cannot verify - please contact support". Four times contacting support - each time AI says referring to a human, after hours of waiting no responses. No number to contact anyone aside from useless AI messaging to refers you back to the login which tells you to contact support! Clients wanting to pay by card but cannot use the service which has been debited from account in full!