CB
Catherine B
1 reviews | Active since Mar 2012
10 Jan 2024, 14:32
YOCO is USELESS and their support is non-existent.
I signed up for Yoco for my church months ago and we still have not received a payment from them as my sign up details do not match the church's bank account and it will not accept the church's bank details.
I have just tried to contact them. There is no telephone number and their whatapp chat line is only with a bot that cannot understand anything but the basics and will not put me through to a real person.
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Replies (2)CB
Catherine B's updateReviewer Update
11 Jan 2024, 17:19You are kidding! Right? You sent me an email saying I had made my first transaction. Not true, that happened about 9 months ago. You STILL HAVE not released my payments, and you have not addressed the fact that your website has no way of contacting you and speaking to a human, because ABSOLUTELY NO TELEPHONE NUMBER is provided, and you have not reassured me that when you ask your HOPELESS CHATBOT to put me through to a human they do so.
CB
Catherine B's update11 Jan 2024, 17:19
Reviewer Update
You are kidding! Right? You sent me an email saying I had made my first transaction. Not true, that happened about 9 months ago. You STILL HAVE not released my payments, and you have not addressed the fact that your website has no way of contacting you and speaking to a human, because ABSOLUTELY NO TELEPHONE NUMBER is provided, and you have not reassured me that when you ask your HOPELESS CHATBOT to put me through to a human they do so.
CB
Catherine B's updateReviewer Update
11 Jan 2024, 17:19It is a pity that you spend more time worrying about HelloPeter than you do actually helping customers.
CB
Catherine B's update11 Jan 2024, 17:19
Reviewer Update
It is a pity that you spend more time worrying about HelloPeter than you do actually helping customers.