Yoco is the most ************* company

I sent my brand new unused yoco card machine back after requesting a refund as I don’t need the machine. They booked my machine for collection and it was collected within two days, very efficient service as far as that is concerned. Little did I know, I’d still be waiting for my refund 2 months later. Every time I enquire I get told they will check with the warehouse. After I had what I thought would be the last back and fourth conversation with Lerato after she confirmed my banking details and that the payment was going to be processed. That was over 2 weeks ago. I had to follow up again and spoke to a Jaysree and was told they will check with the warehouse and get back to me. I’m still waiting. I WILL NEVER EVER TRUST THIS COMPANY WITH ANY MONEY OR BUSINESS OF MINE. They can’t refund their brand new card machine that’s not more than R1000 imagine trusting them with your business revenue. I would never. I tried to call to speak to someone again today and only to find some automated message saying that their stores had to be closed. I feel sorry for anyone who has their money with these people, I really wonder if they will ever get it. I will make sure to do what I can to protect the small business owners I know to never ever ever use yoco for their business. We go through so much just getting into business and then we must deal with things like this. I refuse to let that happen. We’re tired of companies like this. I’m at the point where I told them they must just keep that money because at this point getting this refund seems like wishful thinking. What a shame.