Yoco is keeping my money

Hi

I recently bought the Yoco Go device. On the 25th of March I tested two payments from an Absa account to my Capitec account. Amounts are R15 and R150. Nothing came through to my linked account yet. Yesterday two additional payments were made for R170.

How long will this take to reflect in my bank account at Capitec.

What is the possibility of an immediate payment option on the Yoco app.

This is of big concern.

Why have a card machine if payments do not reflect immediately. Please email me at ***. The delivery of the device qas very quick. Almost to good to be true, but now where is my money. If this will keep happening, I will take this higher until I get my money back.

Sent from my Galaxy