YOCO is a NO GO

Having been a long time customer of YOCO - possibly since their inception I am extremely disappointed with the service I have (not) received!

I have been needing to change my banking details in order to get the payout from my merchant account....

Currently holding for your "help line" after sending 3 emails to *** about changing my banking details. That's after already changing it online through my Merchant Profile which has been in "review" for, I estimate 2 weeks now with no changes online to date.

I now have payments outstanding that are due to me.

I have treid to contact them on *** and *** and still not one reply.

So much for "We are busy verifying your new bank account details. This can take up to one working day" Its been two weeks and I havent been paid out for any of my store sales through their merchant device.

I am changing my service providor today.

YOCO is a NO GO for me.