Yoco is a JOKE
Yoco card machines has been keeping my money for more than 10 days just because I've changed my banking details and submitted same via email and the App + confirmation of account from the bank + positive ID. Not to mention at least 10 emails. They are ****S in the banking sector. I can't believe the attitude of this pathetic unprofessional company. I DON'T RECOMMEND YOCO. Move to another service provider before you get caught by their unprofessional approach to SMALL BUSINESSES.
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Yoco's replyOfficial
14 Aug 2022, 18:42Hi Rif'at, we're sorry and don't mean for the wait or poor experience. We've had a look and seen our team has activated your payout yesterday, 13 Aug. Your funds have been paid out and will reflect within 1-2 days. You can checkout our Payout Guidelines here: https://bit.ly/3cael8Q
Best regards,
Yoco's reply14 Aug 2022, 18:42
Official
Hi Rif'at, we're sorry and don't mean for the wait or poor experience. We've had a look and seen our team has activated your payout yesterday, 13 Aug. Your funds have been paid out and will reflect within 1-2 days. You can checkout our Payout Guidelines here: https://bit.ly/3cael8Q
Best regards,
Yoco's replyOfficial
16 Aug 2022, 08:25Hi Rif'at, we have sorted the payout for you, which has been released 14 Aug into your bank account. As mentioned the funds can take between 1-2 days to reflect so if its not reflected on 14 Aug, it should have reflected yesterday, 15 Aug. Please do forward us your bank statement reflecting between 14 Aug to date or showing end of 15 Aug to *** (please reply to us once you have sent it)
If it is not showing, we will escalate it to our Payments team for you so that we can investigate it.
If it is not showing, we will escalate it to our Payments team for you so that we can investigate it.
Best regards,
Yoco's reply16 Aug 2022, 08:25
Official
Hi Rif'at, we have sorted the payout for you, which has been released 14 Aug into your bank account. As mentioned the funds can take between 1-2 days to reflect so if its not reflected on 14 Aug, it should have reflected yesterday, 15 Aug. Please do forward us your bank statement reflecting between 14 Aug to date or showing end of 15 Aug to *** (please reply to us once you have sent it)
If it is not showing, we will escalate it to our Payments team for you so that we can investigate it.
If it is not showing, we will escalate it to our Payments team for you so that we can investigate it.
Best regards,