MB
Martin B
1 reviews | Active since Mar 2009
19 Oct 2021, 14:12
YOCO has no service.
On 05 October I registered with Yoco and paid for a machine. CCD Couriers were to handle the delivery (see separate review for CCD). Delivery instructions were entered on the CCD website with detailed description of the property. A query re certain FICA documents (already supp**** via upload) arrived on 07 October. I answered on 08 October, no reply. By this time CCD had failed to deliver 3 times and I instructed them to return the machine to YOCO. My emails have asked for a refund, no reply, no refund as yet.
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Replies (2)MB
Martin B's updateReviewer Update
20 Oct 2021, 08:40Thank you. You may refund to the Standard Bank Springs Catholic Church.
MB
Martin B's update20 Oct 2021, 08:40
Reviewer Update
Thank you. You may refund to the Standard Bank Springs Catholic Church.
Yoco's replyOfficial
20 Oct 2021, 16:38Hi Martin, thanks for confirming. I've submitted your refund request as urgent. Proof of refund will be mailed to your email address soon as its been processed. Please reach out if there's anything else I can help with.
Yoco's reply20 Oct 2021, 16:38
Official
Hi Martin, thanks for confirming. I've submitted your refund request as urgent. Proof of refund will be mailed to your email address soon as its been processed. Please reach out if there's anything else I can help with.