MM
Mandla M
1 reviews | Active since Jan 2020
31 Aug 2021, 20:37
Yoco Go not connecting with smartphone.
I bought a Yoco Go card machine but it's not connecting via Bluetooth. Pairing is done and everything works on app. Only machine that is not connecting. Emails sent for help but nothing. Tried online chat they useless, they know nothing they only provide a tell number that is not answered. I am disappointed unfortunately with all the excitement that I had with prompt delivery etc.
Helpful (0)
Replies (3)0
Replies (3)
Yoco's replyOfficial
01 Sept 2021, 08:07Hi Mandla, we're so sorry and certainly don't mean for the wait. I've found your order and been able to link your Yoco Go card machine to your profile, as it was not allocated, so you're good to go ahead and start transacting. Please try connecting to it again, it should work this time. Please let me know how it goes and if you may need help with anything else.- Shana
Yoco's reply01 Sept 2021, 08:07
Official
Hi Mandla, we're so sorry and certainly don't mean for the wait. I've found your order and been able to link your Yoco Go card machine to your profile, as it was not allocated, so you're good to go ahead and start transacting. Please try connecting to it again, it should work this time. Please let me know how it goes and if you may need help with anything else.- Shana
MM
Mandla M's updateReviewer Update
01 Sept 2021, 16:43Thank you Shana. Much appreciated, machine is working perfect now.
MM
Mandla M's update01 Sept 2021, 16:43
Reviewer Update
Thank you Shana. Much appreciated, machine is working perfect now.
Yoco's replyOfficial
01 Sept 2021, 16:50Thanks Mandla! And you're very welcome, glad to have helped :)
Yoco's reply01 Sept 2021, 16:50
Official
Thanks Mandla! And you're very welcome, glad to have helped :)