DC
David Coutts-Trotter

1 reviews | Active since Sept 2017

05 Aug 2021, 17:00

Yoco - doesn't work after following all instructions - be careful!!

I would be very careful when going with this product. I feel very vulnerable as I submitted all my data, bank account details, ID etc etc and it just does not work. There are no tutorials as set out in app and it feels like a ****. Not sure if it is or isn't but I really feel very very uncomfortable. I am very careful with these things and sense I have made a mistake. I would not recommend at all.

0
Replies (4)
Yoco
Yoco's reply05 Aug 2021, 17:56
Official
Hi David, we're truly sorry for the experience. I've checked your profile for Misverstand Boutique Farm Lodge and seen that we need to verify your address details. I've fixed this up now and your profile is fully verified. If you have a card machine, please send the card machine's serial number in reply here so that I can link it to your profile. If you're only signing up to do online payments, you're good to go ahead and start transacting. Please let me know if there's anything else we can help with.- Shana
DC
David Coutts-Trotter's update05 Aug 2021, 18:51
Reviewer Update
I don't follow why I am not told this. In fact indicated that all info complete. Problem now is that I can't link machine to my phone any more. Also app has no instructions/tutorials as indicated?
DC
David Coutts-Trotter's update10 Aug 2021, 11:41
Reviewer Update
I have sent photo by email to support address.
Yoco
Yoco's reply10 Aug 2021, 12:14
Official
Hi David, thanks for sending. Your Pro card machine is now linked to your profile. You should now be able to connect to it. Let me know if I can help with anything else.