KL
Karin L
1 reviews | Active since Oct 2019
31 Aug 2021, 08:24
YOCO bank verification nightmare!
I have been trying since May 2021 to get our bank account verified. It is the end of August now and the nightmare continues! The phone number goes unanswered. Email support replies once in a blue moon, chat support has to escalate all queries. Although the machine and system work well, the aftersales service is non-existent.
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Yoco's replyOfficial
31 Aug 2021, 09:59Hi Karin, we're so sorry and certainly don't mean for the wait. I've sent your details to our team and they've been able to approve your bank details now. Your profile's fully verified and any transactions processed will be paid out tomorrow morning and will reflect within 1-2 days. Please reach out if there's anything else we can help with, please let us know.
Best regards,
Yoco's reply31 Aug 2021, 09:59
Official
Hi Karin, we're so sorry and certainly don't mean for the wait. I've sent your details to our team and they've been able to approve your bank details now. Your profile's fully verified and any transactions processed will be paid out tomorrow morning and will reflect within 1-2 days. Please reach out if there's anything else we can help with, please let us know.
Best regards,