LN
Linda N
1 reviews | Active since Jul 2011
13 Oct 2022, 12:01
Yoco and their **** service
My relations with Yoco have been ok until now…I have a ticket ***5 opened on Tuesday and they closed it as resolved and when you call the call centre everyone passes the buck nobody wants to take responsibility and assist me…just pass the buck…sent emails with no response…i am on my knees could someone assist me PLEASE
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Replies (5)
Yoco's replyOfficial
13 Oct 2022, 14:10Hi Linda, we're sorry for the wait. We've tried calling you on the number linked to your Yoco profile. We've seen our team has reached out yesterday to advise that the funds have been paid out to you yesterday, 12 Oct. Please allow 24-48 business hours for the funds to reflect. It should be in your account by today, tomorrow latest. Let us know if you may still need assistance with anything else.
Best regards,
Yoco's reply13 Oct 2022, 14:10
Official
Hi Linda, we're sorry for the wait. We've tried calling you on the number linked to your Yoco profile. We've seen our team has reached out yesterday to advise that the funds have been paid out to you yesterday, 12 Oct. Please allow 24-48 business hours for the funds to reflect. It should be in your account by today, tomorrow latest. Let us know if you may still need assistance with anything else.
Best regards,
LN
Linda N's updateReviewer Update
14 Oct 2022, 05:55Hi Yoco, Everyone is sorry at Yoco and yet you make empty promises the funds are NOT in the account as promised. Well done!!
LN
Linda N's update14 Oct 2022, 05:55
Reviewer Update
Hi Yoco, Everyone is sorry at Yoco and yet you make empty promises the funds are NOT in the account as promised. Well done!!
Yoco's replyOfficial
14 Oct 2022, 11:38Hi Linda, please accept our apologies for this. We've checked and seen our team has sent you an email this morning advising that that funds will be disbursed today. Please check your email for our team's last update confirming this.
Best regards,
Yoco's reply14 Oct 2022, 11:38
Official
Hi Linda, please accept our apologies for this. We've checked and seen our team has sent you an email this morning advising that that funds will be disbursed today. Please check your email for our team's last update confirming this.
Best regards,
LN
Linda N's updateReviewer Update
14 Oct 2022, 11:50Guys you need to sing from the same tune, one minute payment was done on the 12th next minute payment is made on the 14th. Wow!!
LN
Linda N's update14 Oct 2022, 11:50
Reviewer Update
Guys you need to sing from the same tune, one minute payment was done on the 12th next minute payment is made on the 14th. Wow!!
Yoco's replyOfficial
14 Oct 2022, 12:26I will forward your feedback to our team. Your funds should be in your account between 24-48 business hours. Please send your reply to our team, should you need any further assistance.
Best regards,
Yoco's reply14 Oct 2022, 12:26
Official
I will forward your feedback to our team. Your funds should be in your account between 24-48 business hours. Please send your reply to our team, should you need any further assistance.
Best regards,