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Tanith M
1 reviews | Active since May 2011
03 Mar 2021, 16:10
Yoco
The store I made a purchase at on Saturday made an error with the amount that they charged. They processed a refund on my debit card purchase, but I have still not received the funds back yet. The store said that the refund should have already been processed, but I'm now seeing that Yoco does not process refunds on debit cards. How does this get rectified?
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Replies (3)0
Replies (3)
Yoco's replyOfficial
03 Mar 2021, 16:17Hi Tanith, we're sorry to hear about this! Let me look into this for you. Please can you send me the business' details such as their business name or any contact details you may have for them. Please also let me know the date that the transaction that was done and the amount so that I can check- Shana.
Yoco's reply03 Mar 2021, 16:17
Official
Hi Tanith, we're sorry to hear about this! Let me look into this for you. Please can you send me the business' details such as their business name or any contact details you may have for them. Please also let me know the date that the transaction that was done and the amount so that I can check- Shana.
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Tanith M's updateReviewer Update
03 Mar 2021, 16:54The Ja Market at Irene Mall.
Saturday 27 February just after 9:30.
R680.
Saturday 27 February just after 9:30.
R680.
TM
Tanith M's update03 Mar 2021, 16:54
Reviewer Update
The Ja Market at Irene Mall.
Saturday 27 February just after 9:30.
R680.
Saturday 27 February just after 9:30.
R680.
Yoco's replyOfficial
03 Mar 2021, 18:19Thanks so much! I've sent a reply to you via email. Please check and let me know if we can help with anything else.
Yoco's reply03 Mar 2021, 18:19
Official
Thanks so much! I've sent a reply to you via email. Please check and let me know if we can help with anything else.