JR
Jarred R
1 reviews | Active since Mar 2020
29 Oct 2021, 09:19
YOCO
I'm am furious , defimation of character is what I'm dealing with. I Had a client pay about 150k and my funds were held for 7 days and then only to be told my account is terminated via an email. I've been trying to get through to someone in the risk department and No one at the call center can put me through. I've request multiple times to be contacted aswell.
We are still a new business and R150k is alot of money, now my client looses 3% of the 150k no reason , I have sent invoices to yoco proving that it's legit transactions but no response. Now I can't even use the card machine we were provided and paid for.
I have no words to say how disappointed I am
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Replies (1)Yoco's replyOfficial
29 Oct 2021, 10:39Hi Jarred, I've checked with our team and been advised that they've reached out. We're truly sorry for the experience and that we're unable to assist you currently. Wishing you all the best with your business.
Yoco's reply29 Oct 2021, 10:39
Official
Hi Jarred, I've checked with our team and been advised that they've reached out. We're truly sorry for the experience and that we're unable to assist you currently. Wishing you all the best with your business.
