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Sheldon O
1 reviews | Active since Dec 2021
08 Dec 2021, 20:10
Yoco
Have someone also had problems with this yoco card machine service? Because I'm having so much problems en getting no help from their customer center
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Replies (5)0
Replies (5)
Yoco's replyOfficial
09 Dec 2021, 08:34Hi Sheldon, we're so sorry and don't mean to keep you waiting. I've checked and seen you've sent a query on how to reset your app. You can delete the app and reinstall it from the Play Store/App store on your phone. I'm not sure if you're perhaps looking to sign up from scratch again? I've seen that you have a profile signed up but there is no card machine linked to it. If you could kindly send me your card machine's serial number, I can check how you're able to sign up again, if need be.
Yoco's reply09 Dec 2021, 08:34
Official
Hi Sheldon, we're so sorry and don't mean to keep you waiting. I've checked and seen you've sent a query on how to reset your app. You can delete the app and reinstall it from the Play Store/App store on your phone. I'm not sure if you're perhaps looking to sign up from scratch again? I've seen that you have a profile signed up but there is no card machine linked to it. If you could kindly send me your card machine's serial number, I can check how you're able to sign up again, if need be.
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Sheldon O's updateReviewer Update
09 Dec 2021, 09:16I have resigned up with the same machine with my partners details kaylene paulsen email address *** we have been waiting 3days for a verification on the banking details so can someone please look into it for me @yoco
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Sheldon O's update09 Dec 2021, 09:16
Reviewer Update
I have resigned up with the same machine with my partners details kaylene paulsen email address *** we have been waiting 3days for a verification on the banking details so can someone please look into it for me @yoco
Yoco's replyOfficial
09 Dec 2021, 09:40Hi Sheldon, thanks for the info. I've sent her an email on what we need to approve her bank details, please ask her to check for it.
Yoco's reply09 Dec 2021, 09:40
Official
Hi Sheldon, thanks for the info. I've sent her an email on what we need to approve her bank details, please ask her to check for it.
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Sheldon O's updateReviewer Update
09 Dec 2021, 09:54Hi, thank you for the prompt response. Kindly note that she has rep**** and attached the required information. Kindly please escalate the verification process and provide me with a contact number where I can reach your customer service... many thanks
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Sheldon O's update09 Dec 2021, 09:54
Reviewer Update
Hi, thank you for the prompt response. Kindly note that she has rep**** and attached the required information. Kindly please escalate the verification process and provide me with a contact number where I can reach your customer service... many thanks
Yoco's replyOfficial
09 Dec 2021, 10:50You're welcome Sheldon. It's all sorted and I've sent her a confirmation email.
Yoco's reply09 Dec 2021, 10:50
Official
You're welcome Sheldon. It's all sorted and I've sent her a confirmation email.