NM
Ngaka M
1 reviews | Active since Nov 2019
12 Nov 2019, 13:38
Worst tragedy is to buy a Yoco device: BAD SERVICE
The machine keeps declining visa cards. It keeps hanging & gives u error messages. I've reported it on 01 Nov 2019, they said that I should keep uninstalling and reinstalling it every time it does that, they said that I should give them my email and cell number so that they can contact me for this matter. I did just that and none contacted me to date. I have sent an email requesting my money back because I'm losing business with their machine and they also ignored that email even now
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Replies (2)
Yoco's replyOfficial
12 Nov 2019, 13:59Hi Ngaka, thanks for taking my call. We're sincerely sorry once again for the poor experience, certainly don't mean to disappoint. I will ensure your request is attended to.
Yoco's reply12 Nov 2019, 13:59
Official
Hi Ngaka, thanks for taking my call. We're sincerely sorry once again for the poor experience, certainly don't mean to disappoint. I will ensure your request is attended to.
NM
Ngaka M's updateReviewer Update
12 Nov 2019, 14:04Neo from Yoco contacted me and gave me a positive and convincing solution. I will rate Yoco 3 stars for now until Neo has resolved this matter, I will rate 5 stars thereafter
NM
Ngaka M's update12 Nov 2019, 14:04
Reviewer Update
Neo from Yoco contacted me and gave me a positive and convincing solution. I will rate Yoco 3 stars for now until Neo has resolved this matter, I will rate 5 stars thereafter