LD
Lloyd D
1 reviews | Active since Mar 2015
21 Jul 2022, 15:54
Yoco
<div>Yoco is by far the worse company I've ever dealt with, they are bad at everything. Anyone who signs up with them is making a huge mistake. Their customer support is non-existent, their phone numbers are a joke cos they never get answered. They are just all round terrible.</div>
Helpful (0)
Replies (4)0
Replies (4)
Yoco's replyOfficial
21 Jul 2022, 16:53Hi Lloyd, we've sent your details to our team and seen they have been in contact with you and assisted. We do hope all's in order now and we're sorry its taken some time to get this resolved for you. If there's anything else we can help with, please let us know.
Yoco's reply21 Jul 2022, 16:53
Official
Hi Lloyd, we've sent your details to our team and seen they have been in contact with you and assisted. We do hope all's in order now and we're sorry its taken some time to get this resolved for you. If there's anything else we can help with, please let us know.
LD
Lloyd D's updateReviewer Update
25 Jul 2022, 21:37Yes there is something else you can help with....
1) Nobody's assisted, he simply said he'd will look into it, it's still not sorted.... but please note, that's after months of trying to contact anyone at Yoco.
2) Tell your staff not post "5 Star" posts on Hello Peter the day after I pointed out that your website is lying about it's rating.
3) Remove that lie from your website.
4) Try to raise your Hello Peter rating legitimately by trying to be a better company with some sort of customer care.
1) Nobody's assisted, he simply said he'd will look into it, it's still not sorted.... but please note, that's after months of trying to contact anyone at Yoco.
2) Tell your staff not post "5 Star" posts on Hello Peter the day after I pointed out that your website is lying about it's rating.
3) Remove that lie from your website.
4) Try to raise your Hello Peter rating legitimately by trying to be a better company with some sort of customer care.
LD
Lloyd D's update25 Jul 2022, 21:37
Reviewer Update
Yes there is something else you can help with....
1) Nobody's assisted, he simply said he'd will look into it, it's still not sorted.... but please note, that's after months of trying to contact anyone at Yoco.
2) Tell your staff not post "5 Star" posts on Hello Peter the day after I pointed out that your website is lying about it's rating.
3) Remove that lie from your website.
4) Try to raise your Hello Peter rating legitimately by trying to be a better company with some sort of customer care.
1) Nobody's assisted, he simply said he'd will look into it, it's still not sorted.... but please note, that's after months of trying to contact anyone at Yoco.
2) Tell your staff not post "5 Star" posts on Hello Peter the day after I pointed out that your website is lying about it's rating.
3) Remove that lie from your website.
4) Try to raise your Hello Peter rating legitimately by trying to be a better company with some sort of customer care.
Yoco's replyOfficial
27 Jul 2022, 09:23Hi Lloyd, thank you for making us aware- we have raised the rating posted on our website to the relevant team to notify them of this. Please note that we would not ask our staff to rate us, as it is of course *********. We have seen that one of our consultants is in constant contact via email with one of the owner's/staff members for the profile in question. We will keep her updated so that we can get the request resolved. We appreciate your patience in the matter and will keep her informed.
Yoco's reply27 Jul 2022, 09:23
Official
Hi Lloyd, thank you for making us aware- we have raised the rating posted on our website to the relevant team to notify them of this. Please note that we would not ask our staff to rate us, as it is of course *********. We have seen that one of our consultants is in constant contact via email with one of the owner's/staff members for the profile in question. We will keep her updated so that we can get the request resolved. We appreciate your patience in the matter and will keep her informed.
LD
Lloyd D's updateReviewer Update
27 Jul 2022, 14:30Rani and Lana's accounts were opened on the 21st and 22nd July and made a review to nothing but Yoco on the 21st and 22nd July, other "5 star" reviews were also opened on the day they made the review.....
if we asked Hello Peter, they could check the IP addresses, one would find they come from the same office ( could even be the same computer ).... very *********.
But rather just resolve the issue that we've been asking you to resolve for months.
Then..... start answering calls from customers going forward.
if we asked Hello Peter, they could check the IP addresses, one would find they come from the same office ( could even be the same computer ).... very *********.
But rather just resolve the issue that we've been asking you to resolve for months.
Then..... start answering calls from customers going forward.
LD
Lloyd D's update27 Jul 2022, 14:30
Reviewer Update
Rani and Lana's accounts were opened on the 21st and 22nd July and made a review to nothing but Yoco on the 21st and 22nd July, other "5 star" reviews were also opened on the day they made the review.....
if we asked Hello Peter, they could check the IP addresses, one would find they come from the same office ( could even be the same computer ).... very *********.
But rather just resolve the issue that we've been asking you to resolve for months.
Then..... start answering calls from customers going forward.
if we asked Hello Peter, they could check the IP addresses, one would find they come from the same office ( could even be the same computer ).... very *********.
But rather just resolve the issue that we've been asking you to resolve for months.
Then..... start answering calls from customers going forward.