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Nicola C
1 reviews | Active since Dec 2009
15 Feb 2024, 10:49
Useless
Useless. I was partner in a business which I have subsequently left. Yoco are unable to remove me from this profile and I'm getting spammed with "Instant Payout" emails every single day. Then I was told by an agent that he could deactivate my account and I would be able to open a new one in her name. Suddenly they can't verify her ID and documents. He claims he said SHE must open a new profile. I'm so sick and tired of this. I didn't want to mess my ex-partner up, but after speaking to SIX DIFFERENT AGENTS I don't even care any more. I just want the spam to stop.
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Nicola C's updateReviewer Update
15 Feb 2024, 14:59How do I submit the requested documents when your system requires me to take a selfie with my ID book, and I'm not my ex parter??? Everything was validated and you were paying out, but now suddenly nothing is verified? How does this make sense, especially since it's literally a transfer to a new profile since you couldn't remove me?
NC
Nicola C's update15 Feb 2024, 14:59
Reviewer Update
How do I submit the requested documents when your system requires me to take a selfie with my ID book, and I'm not my ex parter??? Everything was validated and you were paying out, but now suddenly nothing is verified? How does this make sense, especially since it's literally a transfer to a new profile since you couldn't remove me?