ZS
Zane S

1 reviews | Active since Jul 2010

06 Oct 2023, 12:15

USELESS After Sales Service!

Shocking Experience! Two weeks of calls, emails, whatsapp support and still nothing has been sorted. Stories change IF AND WHEN i get hold of someone. Get pushed to rating services whilst talking to "Support" staff. Today they tell me to use my personal bank account and ID number as they are unable to assist me in loading a profile for a club account although its clearly mentioned in the service offering that club aaccounts can be created and activated when using the yoco card machine. So due to IGNORANCE, they encouraging me to commit ***** it appears?

Been on hold now for 27 minutes trying to reach someone in ACTIVATIONS but it appears my call has been lost as I have not had a single AUTOMATED voice informing me of ANYTHING.

My patience with YOCO has run out honeslty!

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