KB
Kelvin B

1 reviews | Active since Dec 2017

01 Dec 2017, 12:00

Useless

After several attempts of trying and begging for help via Live chat, telephone calls and emails, l doubt whether my relationship with Yoco will go on. I've lost sales because of *********** customer & support service staff who don't respond to client queries. Totally frustrating!!! This sucks.

0
Replies (1)
Yoco
Yoco's reply01 Dec 2017, 12:30
Official

Hi Kevin,

My sincere apologies for the Yoco experience you've had, this is definitely not what we aim for.

I have escalated this to our senior support team, who will reach out to assist right away.

Robyn and the Yoco team