1 reviews | Active since Jan 2014
Unfairly withholding funds for too long
If you are a startup or small business please stay away from Yoco. They have been withholding funds for over a week now. I invoiced a customer for services and the customer paid, however Yoco's transaction monitoring team withheld the funds to ask for more information about my business. I comp**** and gave them all the information. The team failed to help me and the easiest route for them was to terminate my merchant account and my other business new merchant account unfairly without giving me any toungeable explanation. having terminated my services they still haven't refunded the money back to my customer. I have already given the service to the customer and I still haven't been paid because yoco is just sitting on top of the funds doing nothing. Please Yoco refund the customer IMMEDIATELY SO THAT THE CUSTOMER CAN PAY ME DIRECTLY this is extremely ridiculous. You have caused irreversible cash flow damage to my business.
