LB
Laetitia B

1 reviews | Active since Dec 2020

18 Dec 2020, 15:14

Thank you, Charms!

Had a bit of a problem getting our documents submitted online. Logged in to the live chat, thinking that nothing will get done.

However, my issues were resolved & my documents accepted in a matter of minutes.

Thank you, Charms for your patience and excellent service! Much appreciated!!

0
Replies (1)
Yoco
Yoco's reply18 Dec 2020, 17:11
Official
Hi Laetitia, Shana from Yoco here. Thanks for your feedback, I'll be sure to pass it to Charmaine and the rest of the Yoco team. As the review shows your experience was not great, further feedback on how we can improve would be much appreciated. Thanks for your support, it's highly valued!