MM
Martin M

1 reviews | Active since May 2018

24 Apr 2023, 19:58

TERRIBLE COMMUNICATION

Terrible experience to get you bank details verified and don't talk about trying to change your details.

I've sent them my documents as requested after waiting for months for their system to verify my bank account.

If you are a Sole Proprietor and want to accept payments into you bank account good luck as it seems like Yoco does not live in a world of sole.proprietors that trades into their own accounts.

I've now sent them a business document of a business that I registered, a document stating that I'm the only director trading into my own account as its a side line business but their communication via email is just terrible and takes ages.

Feels like they are making excuses not to pay out funds you've earned into your account and feed of the interest they earn off your hard earned funds.

Why make it possible to trade on your platform if you have a issue with verifications??

I will think twice before using them as a payment platform on your website, as card machine vendor or payment links.

If one of my clients ask me for a update of a email and cell number is take me max 5 mins. I'm a small business so for a large enterprise it should take more than 2 days to check my details and put a number and a email in 2 boxes.

Then same with the docs.

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