HN
Hope N
1 reviews | Active since Feb 2023
15 Feb 2023, 17:06
Terminated my account when all the information has been processed
So disappointed with this company just registered for an online payment on Monday and received my 1st payment today and my account has been terminated
On top they have request me to provide information about the payment and even requested my clients to send an email for confirmation still they are not doing anything
Now they say you need terminate my account this not good for business esp for us who are just starting business and already having refunds to clients
PLEASE PEOPLE OUT THERE LOOK FOR BETTER COMPANIES FOR PAYMENTS NOT YOCO
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Replies (2)HN
Hope N's updateReviewer Update
15 Feb 2023, 17:13On top of all this l have called them and they have requested me to send the documents again to confirm all of this
Now l check my account the funds have refunded to client which is not fair and it will take 7 days for this money to go back and l need to to be going to the client for services as per agreement
Can this company be just closed if the cancell transaction when all the information is provided
Now l check my account the funds have refunded to client which is not fair and it will take 7 days for this money to go back and l need to to be going to the client for services as per agreement
Can this company be just closed if the cancell transaction when all the information is provided
HN
Hope N's update15 Feb 2023, 17:13
Reviewer Update
On top of all this l have called them and they have requested me to send the documents again to confirm all of this
Now l check my account the funds have refunded to client which is not fair and it will take 7 days for this money to go back and l need to to be going to the client for services as per agreement
Can this company be just closed if the cancell transaction when all the information is provided
Now l check my account the funds have refunded to client which is not fair and it will take 7 days for this money to go back and l need to to be going to the client for services as per agreement
Can this company be just closed if the cancell transaction when all the information is provided
HN
Hope N's updateReviewer Update
15 Feb 2023, 18:50They requested my client to acknowledge making the payment which l have done so l don’t see why the account is high risk should l screenshot all the information here so that everyone can see what am talking about
Guys from risk will just someone will look into this unless if you tell me some needs to come to you office to make for it to be low risk
Please l need to this issue to be resolved immediately hence you need to make sure your clients know about
Am really angry about your services opening account is so easy but getting the funds big problem
You top management need to know about this l will make sure that everything on the top management is on this case l need it to be solved
You need to sales your business to clients with transparency not to just make profit
Guys from risk will just someone will look into this unless if you tell me some needs to come to you office to make for it to be low risk
Please l need to this issue to be resolved immediately hence you need to make sure your clients know about
Am really angry about your services opening account is so easy but getting the funds big problem
You top management need to know about this l will make sure that everything on the top management is on this case l need it to be solved
You need to sales your business to clients with transparency not to just make profit
HN
Hope N's update15 Feb 2023, 18:50
Reviewer Update
They requested my client to acknowledge making the payment which l have done so l don’t see why the account is high risk should l screenshot all the information here so that everyone can see what am talking about
Guys from risk will just someone will look into this unless if you tell me some needs to come to you office to make for it to be low risk
Please l need to this issue to be resolved immediately hence you need to make sure your clients know about
Am really angry about your services opening account is so easy but getting the funds big problem
You top management need to know about this l will make sure that everything on the top management is on this case l need it to be solved
You need to sales your business to clients with transparency not to just make profit
Guys from risk will just someone will look into this unless if you tell me some needs to come to you office to make for it to be low risk
Please l need to this issue to be resolved immediately hence you need to make sure your clients know about
Am really angry about your services opening account is so easy but getting the funds big problem
You top management need to know about this l will make sure that everything on the top management is on this case l need it to be solved
You need to sales your business to clients with transparency not to just make profit