JL
Johny L
1 reviews | Active since Apr 2022
04 Aug 2022, 19:32
SUPPORT NOT LEGIT THEY JUST SUGGEST NONSENSE FOR THAT MATTER
THIS GUYS SUPRISE ME I'VE BEEN TRYNG AWHIL TO GET SOMEONE HELP ME TO CHANGE MY PROFILE THEIR LIVE CHAT IS USELESS THIS SUPPORT AGENT CALLED BYRON ISN'T COMPETENT AT ALL I PRESENT HIM WITH MY PROBLEM IT TOOK HIM THIRTY MINTUE JUST TO RESPONDS AN WHAT A POOR REPRESENTATIVE I ADD NOTHING CONSTRUCTIVE IN RESOLVING YOUR MATTER JUST AWAIT FOR AN HOUR TO BE PROVIDED NO ACTUAL ASSISTANCE!!!!!!!!!!!!!!!
Helpful (0)
Replies (3)0
Replies (3)
Yoco's replyOfficial
05 Aug 2022, 11:51Hi Johny, Thank you for reaching out to us. We are sincerely sorry that you've experienced this. It is never our intention to disappoint. One of our consultants from our support team will reach out to you to assist further. Please don't hesitate to contact us if you have any other questions and we'd be happy to assist you.
Yoco's reply05 Aug 2022, 11:51
Official
Hi Johny, Thank you for reaching out to us. We are sincerely sorry that you've experienced this. It is never our intention to disappoint. One of our consultants from our support team will reach out to you to assist further. Please don't hesitate to contact us if you have any other questions and we'd be happy to assist you.
JL
Johny L's updateReviewer Update
05 Aug 2022, 19:23YES THEY RESOLVED THIS MATTER IT SEEM I WAS MISAPPLY THE WRONG LOGON EMAIL SINCE THE AGENT BYRON WASN'T AWARE OF PLEASE GUYS CONTINUE BEING PROGRESSIVE AN AM REALLY APOLOGETIC FOR THIS ONE..... YOCO SOLVED THE MATTER***
JL
Johny L's update05 Aug 2022, 19:23
Reviewer Update
YES THEY RESOLVED THIS MATTER IT SEEM I WAS MISAPPLY THE WRONG LOGON EMAIL SINCE THE AGENT BYRON WASN'T AWARE OF PLEASE GUYS CONTINUE BEING PROGRESSIVE AN AM REALLY APOLOGETIC FOR THIS ONE..... YOCO SOLVED THE MATTER***
Yoco's replyOfficial
06 Aug 2022, 13:16Hi Johnny, thanks so much for your reply. We're glad we could help and apologise for the previous experience. If you are satisfied, we'd be grateful for a positive review, should you find the time :) Thanks for your support.
Yoco's reply06 Aug 2022, 13:16
Official
Hi Johnny, thanks so much for your reply. We're glad we could help and apologise for the previous experience. If you are satisfied, we'd be grateful for a positive review, should you find the time :) Thanks for your support.