Still waiting for my machine

I rate yoco 5 stars their service is impeccable and reliable the only issue I have is that the wait for a new card machine I was eager and ready to take their latest tech the new khumo but now I've purchased around 9th or 10th of Oct 21 the money went out on 12th Oct 21 its now been 9 working days I believe the problem is with the courier company which I can't get hold of that's why I rate yoco 5 stars they just need to look at getting a more reliable courier