Still no payments after 2 weeks!

Still, after hours on the phone, emails, they withholding our payouts just because I needed to change the banking details. but that is not even the issue, the FNB account used all the years, that is still there, they haven't paid our daily income for the past two weeks, killing our business cash flow. And the one does not know what the other one does.... its like speaking to a wall. worst service in my life. with no end in sight, and every time I have to explain from start to finish. You must pay our money into the FNB account, and then close it, i already opened a new profile because you said I HAVE to in order to receive our funds in the old account. well well, still not. can the boss man maybe phone me, cause this is disgusting.