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1 reviews | Active since Feb 2024
29 Feb 2024, 09:40
Stay clear
I have been trying to contact yoco for three days! I get promised someone will call me back (which NEVER happens! When i contact the call centre number, it sounds like a crèche in the background because i assume the lady is working from home and all i hear is a kid screaming or trying to converse with the lady. This is supposed to be a financial institute! I will be reporting them to the financial ombudsman. Ive had enough!
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Replies (1)Yoco's replyOfficial
29 Feb 2024, 10:19Hi Anthony, we are sorry to hear about your experience with us. It is never our intention to disappoint. We noticed that the onboarding specialist you spoke to yesterday was able to assist you and that you have been fully onboarded. Please do not hesitate to reach out to us if you need assistance with anything else, and we would be happy to help.
Yoco's reply29 Feb 2024, 10:19
Official
Hi Anthony, we are sorry to hear about your experience with us. It is never our intention to disappoint. We noticed that the onboarding specialist you spoke to yesterday was able to assist you and that you have been fully onboarded. Please do not hesitate to reach out to us if you need assistance with anything else, and we would be happy to help.
