Stay away from Yoco - ****

Yoco recently stopped paying out balances owing to us on our account. We were never contacted about this or provided with any reason. I sent a support query that has not been answered to date. I then logged on to the online chat support (three times in total). I was told that the account has been blocked due to an investigation by the "risk department" due to us accepting an international card payment.

I was told I would be contacted shortly with feedback (as in, they are busy sending the email). No-one has made any contact and I have contacted "support" twice since the first promise to contact me.

Is Yoco a ****? Seems like it. My only conclusion could be that this company is experiencing cash flow problems and they do not have the funds to pay out owing to vendors who make use of their card machines. Why else would they keep delaying the payout and refuse to provide any reason?