1 reviews | Active since Jul 2016

26 Nov 2024, 18:33

So, it's been over a...

So, it's been over a week now since I've changed my bank account on their app... I've been sent documents to complete to which I've done and sent it back. The final answer I received after sending my documents back for account verification was, thank you, let me look into it....a few days later I asked why my account has not been verified, I get an answer back saying I need to complete the documents sent to me which I did!!! I'm not going to start the process over again... I've received unfair and very bad service from Yoco and I would like my account verified or I'm dumping that damn machine I bought from them and I'll use a more reliable and realistic service provider for my transactions.

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Replies (1)
Yoco
Yoco's reply23 Jan 2025, 13:30
Official
Hi Kevin, we’re sorry to hear about your experience with us. One of our consultants has confirmed that they’ve reached out to assist you. We hope everything is in order now. If there’s anything else we can help you with, please let us know.