******** use YOCO!! Unskilled support staff!

Item: Yoco
Rating: 1
Author: Guillaume G

Been trying since yesterday to get clear answers, chat line keeps cutting me off (have the mails to prove it) company used Yoco's platform to **** me.. the only response I get is "Sort it out with your bank" and as the merchant that is not acceptable!

Helpful (0)

Replies (2)

Guillaume G's updateReviewer Update

09 Oct 2020, 17:58

Thanks Timothy (Tim) for contacting me... if only everyone in your department had the customer skills and knowledge that you have..

Guillaume G's update09 Oct 2020, 17:58

Reviewer Update

Thanks Timothy (Tim) for contacting me... if only everyone in your department had the customer skills and knowledge that you have..

Yoco's replyOfficial

09 Oct 2020, 18:51

Hi Guillaume, Stephen from Yoco here. I'm sorry to hear about your Yoco experience. Happy to hear that Tim has been in contact with you to assist in the resolution of your query.

Yoco's reply09 Oct 2020, 18:51

Official

Hi Guillaume, Stephen from Yoco here. I'm sorry to hear about your Yoco experience. Happy to hear that Tim has been in contact with you to assist in the resolution of your query.