CC
Chris C

1 reviews | Active since Jul 2023

14 Jul 2023, 11:53

Purchased New Neo Touch Machine

I was surprised by all the negative reviews on this site. I bought a new card machine and it works perfectly. I didn't even need to contact someone at the company. They did have a feedback form with a limit of 50 characters, which feels rediculous, so I now copy down what I wanted to write in there:

Only thing I didn't realize from all the online descriptions is that you cannot link an Invoice from the Yoco app to a payment on this device. All payments are standalone. It's not even close to a deal breaker, but it would have been nice to know in advance. The machine itself works wonderfully, it's simple, clean, and easy to operate and setup (wifi). Also I am pleasantly surprised by how well the device sits in it's cradle. Job very well done 👍. Also CCD Couriers you sent was very professional and efficient, even when delivering to my rural location with very difficult directions. I can highly recommend them.

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Replies (1)
Yoco
Yoco's reply18 Jul 2023, 16:52
Official
Thank you for the amazing feedback, Chris! We appreciate the feedback regarding the invoice. Although that feature is not available at the moment, we will keep you updated on any new features we add. 

Best regards,