1 reviews | Active since Apr 2017

28 Apr 2017, 10:31

Premium prices for shocking service and support

<p>Start at the product </p> <p>R2800 per unit when compared to units outside the country which is R1000 max and when looking at there service fees there 1% more expensive per transaction. So like I said premium prices </p> <p> </p> <p>Now sirvice setting up and paying was so so so easy and there was always a agent ready to help and there was promises made for everything like 6 day dilivery and we are open till 9 at night to help with any problems just letting you know I hate righting complaints and I hate waisting my time but I don't want people to loose the kind of money I have especially if your a start up.</p> <p> </p> <p>These people ignore you after you get your your money . Just use a bank there cheaper and the have better support.</p> <p> </p> <p>Regards Richard</p> <p> </p>

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Replies (1)
Yoco
Yoco's reply03 May 2017, 10:51
Official

Hello Richard,

Thank you for taking the time to let us know about your experience. This is not the normal way we work. Yoco does offer support until 10 pm at night so there may have been a mixup. I will ensure someone from our team gets in touch with you so you can provide us with more information and help us improve.